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Where are my photos?


Where are my photos?

You've entered your photo ID in the Museumpix web store searchbox and nothing is found. What can you do?

  1. Ensure at last 24 hours have elapsed since your visit to the exhibition. Visitor photos may take up to 24 hours before becoming available online.
  2. Check your photo ID carefully to make sure you are entering it correctly. If your ID contains multiple sequential zeros (for example MB0000110) ensure that you are entering the correct number of zeros.
  3. Submit a help desk ticket. Our staff will be happy to assist you in locating your photos. Please use the "submit ticket" form. Be sure to include your photo ID, the date of your visit, and the name of the exhibition.


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Article details
Article ID: 1
Category: Knowledgebase
Date added: 2012-11-24 13:35:20
Views: 1031
Rating (Votes): Article rated 2.9/5.0 (58)

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